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Shipping & Return Policy

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  • Shipping & Return Policy

Shipping & Return Policy

Shipping & Return Policy

Business Name: BYMRR
Business Address: 2632 East Kings Rd., Virginia Beach, VA 23452, United States
Email: admin@bymrr.store
Phone: 757-816-8399

  1. Overview

At BYMRR, we aim to provide a transparent and reliable shopping experience. If you are not satisfied with your purchase, you may request a return or refund in accordance with the policy below.

  1. Return Eligibility

To be eligible for a return:

  • Items must be unused, unopened, and in original condition
  • Items must be returned within 30 days of delivery
  • Items must include original packaging and proof of purchase

Holiday Extension:
Orders placed after November 15 may be returned until January 31 of the following year.

  1. How to Initiate a Return

To start a return:

  1. Contact us at admin@bymrr.store with your order details
  2. Once approved, we will provide a return shipping label and instructions
  3. Pack the item securely and include proof of purchase

️ Returns sent without prior authorization may not be accepted.

  1. Return Shipping
  • We offer free return shipping for eligible returns
  • A return shipping label will be provided after approval

Return Address:
BYMRR Returns
2632 East Kings Rd.
Virginia Beach, VA 23452
United States

  1. Shipping Policy
  • Order Processing Time: 1–2 business days
  • Delivery Time: 5–7 business days (United States)
  • Shipping Cost: Free shipping within the United States
  • Shipping Method: USPS, FedEx, or UPS

We currently ship within the United States only.

  1. Damaged or Incorrect Items

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect:

  • Contact us within 30 days of delivery
  • Provide photos of the issue

We will arrange a replacement, refund, or store credit as appropriate.

  1. Non-Returnable Items

The following items are not eligible for return:

  • Gift cards
  • Sale or clearance items
  • Used or opened items (unless defective)
  • Custom or personalized products
  • Hazardous materials, flammable liquids, or gases
  1. Exchanges

We do not offer direct exchanges.
To receive a different item, please return the original product and place a new order.

  1. European Union Customers

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, in accordance with applicable consumer protection laws.

  1. Refunds

Once your return is received and inspected:

  • You will be notified of approval or rejection
  • Approved refunds will be issued to your original payment method

Processing Time:

  • Refund processing: 5–7 business days after inspection
  • Bank processing: 3–10 additional business days

If more than 15 business days have passed since approval, please contact us.

  1. Customer Support

For any questions related to shipping or returns:

  • Email: admin@bymrr.store
  • Phone: 757-816-8399

We aim to respond to all inquiries within 24 hours.

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Contact Info

  • +1-757-816-8399
  • 300 Monticello Ave, Norfolk, VA 23510, United States
  • 750 Lord Dunmore Dr. Unit #109 Virginia Beach, VA 23464
  • info@bymrr.store

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